Frequently asked questions

We want to change the way the world works to end animal suffering. Forever. To do this, we work to end the suffering caused by factory farming and create a more humane and sustainable food system. We work to stop the exploitation and captivity of wild animals to give them the wild life that they deserve. Learn more about our work.

Animals are sentient, individual beings who feel pain, fear and joy. Yet every day, billions experience unbearable suffering. Animals depend on us to give them the voice they deserve. 

We’re always on the lookout for dedicated animal lovers to join our team. View our current job and volunteer openings. 

There are so many ways that you can help protect animals worldwide, from small everyday choices to advocating for stronger protections by contacting your MP. Here are seven impactful ways you can make a difference.

Yes! For years World Animal Protection has been canvassing in public spaces with our valued partner Globalfaces.   

All fundraisers wear photo ID badges, a branded lanyard, may wear a branded vest or t-shirt and they do not accept cash donations. Rather, they will ask members of the community to consider making a direct and ongoing donation through monthly credit card or bank payments.  

If you would like to confirm the identity of a fundraiser, please call the Globalfaces helpline at 1-866-478-0678. 

World Animal Protection strives to ensure every dollar you give is building strong global animal protection programs and a healthy future for the world's animals. 

From every donation dollar, 6% is for administration, 20% is for fundraising and 74% supports our programs work. 

Your support is making a difference for animals. 

If you have any questions about your monthly gift, please reach out to info@worldanimalprotection.ca or call us at: 1-800-363-9772.  

Monthly donations can be made with any major credit card, through your bank account as well as PayPal.  

When donating by credit card online the fees are 3.5% on monthly donations.   

Giving monthly by direct debit has far less administrative costs and transaction fees than giving any other way. Monthly giving offers a steady and predictable source of funding and in turn we spend less on fundraising marketing costs with confidence in the continued monthly support. 

Monthly donations help for us to plan our work. It means showing up for animals when they need it most. 

If you want to make a commitment but don’t want to give every month, there are options to have a pre-authorized payment set up quarterly, bi-annually and annually.   

If a previous month’s donation is declined, our system will make up to three attempts to process it:  

• First attempt: On the scheduled donation date.  

• Second attempt: The next day after the initial decline.  

• Final attempt: 25 days after the initial decline. 

If a retry is successful, it may coincide with your regularly scheduled donation date, resulting in two charges appearing in the same month – one for the missed payment and one for the current month’s gift. If the final attempt fails, your recurring gift will be suspended.  

If you’d prefer to skip the missed payment or have additional questions, please contact us at info@worldanimalprotection.ca or 1-800-363-9772. Thank you for helping protect animals. We couldn't do it without you. 

For monthly donations the minimum amount is $5.00. This ensures that you can still make an impact on the lives of animals after the typical fees associated with pre-authorized payments. 

You will receive a tax receipt annually. Monthly donors will be sent a consolidated tax receipt by the month of March for the prior year of giving.   

If you are missing or have misplaced a tax receipt from priors years, please give us a call at: 1-800-363-9772 or send an email to info@worldanimalprotection.ca. 

Your donation will be deducted on the same day every month, and that day is decided by your first gift date. If at any time you need to change the date of giving, please log in to your Supporter Centre to update your monthly giving information. You can also email info@worldanimalprotection.ca or call us at: 1-800-363-9772. 

You can visit our company matching tool on our website to search for your workplace. 

Not necessarily. Even if we share your information, other charities may choose not to use it or their mail may not reach you. It depends on their mailing strategy.

You can opt out of our list exchange program by contacting us at info@worldanimalprotection.ca or 1 800 363 9772. Once you opt out, we won't share your information with other charities going forward. Please note that it may take six to eight weeks for your opt-out request to take full effect, as direct mail campaigns have long lead times and materials may already be in production.

Yes. If you receive mail from another charity and want to be removed from their list, contact them directly. Most nonprofits include removal instructions in their mailings. 

Opting out will ensure your information is not shared with other charities. You'll continue to receive communications from us unless you specifically ask to be removed from our mailing list. If you do request to be removed from our mailings, please allow 6 to 8 weeks for the change to take effect due to our mail campaign scheduling.

We participate in list exchanges on an ongoing basis as part of our fundraising strategy. If you opt out, we'll honor that request going forward. Please note that it may take six to eight weeks for your opt-out request to take full effect, as direct mail campaigns have long lead times and materials may already be in production.

Login to your Supporter Centre to view or update your monthly giving information. You can also email info@worldanimalprotection.ca or call us at: 1-800-363-9772 to make any updates or to cancel your monthly donation. World Animal Protection requires five business days to effect changes before the next transaction date. Please note that if your monthly gift is made through PayPal, you will need to update your details through your PayPal account. 

We participate in list exchanges because it helps nonprofits reach donors who care about making a difference. Just as we benefit when other charities share their lists with us, we share ours to help them find supporters too

We carefully select partner charities that align with our values and mission. Our third-party vendor helps facilitate these exchanges securely.

Only your name, mailing address and phone number. We never share your email address, donation history, donation amounts or any financial information.

Yes. Your information is shared through a secure third-party vendor who specializes in protecting donor privacy. Other charities don't receive your information directly, it goes through this trusted intermediary.

If you are unable to access, you Supporter Centre please send us an email to info@worldanimalprotection.ca with your email address, first and last name and we will work to resolve the issue.